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Thoughts, examples, questions on how digital media can be better  
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What Should Be In Your Top 300 Pixels?

Most "how-to improve web page performance" research is typically geared towards marketers and e-commerce applications, but it doesn't mean media types can't take valuable lessons from those insights and in fact some are doing just that.
Take for example a recent Omniture white paper on Best Practices for Conversion:
The New Engagement Funnel in 7 Steps includes a section on organizing your page and site structure. The key takeaways are:
  • Is your page clean, clear and visually appealing?
  • Does it load in less than 8 seconds?
  • Is your primary focus of the page fixed [not rotating]?
  • Are your critical calls to action in the upper 300 pixels of the page?
  • Does your pane view [visible page without scrolling] contain your most important content?
Then take a look at CNN and NYTimes story pages and they answer yes on all accounts. In addition, see their top 300 to 400 pixels? What calls to action do these content marketers (aka media outlets) push? Apart from a dominant ad position that pays the bills, these story pages target engagement around sharing and capturing user data via social login. This tells me that a user republishing their story or identifying themselves via social login are the homerun actions they're looking for.

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Filed under  //   Best Practice   SEOmoz   calls to action   cnn   engagement   media   nytimes.com   omniture   seo  


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Search Driving More Traffic To Your Site

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When evaluating the general health of your site, one of the first areas to review is your acquisition strategy ... to understand how people are arriving at your front-door?

I use the term "people" rather than "user", "customer" or "visitor", because it's important to remember these are more than referral stats -- they're warm, breathing humans that choose to visit your site. And they generally fall into three groups:

  • People who know you -- (direct traffic)
  • People who were recommended to you or your content -- (referral traffic)
  • People who searched for you or your content -- (search traffic) 

You could add other categories for people driven by ad campaigns or e-mail marketing -- but the above three are the biggies, especially for media sites.

Now, according to a KissMetrics post, which is based on Google Analytics data, of those three acquisition sources, search continues to grow. As the choices and access points for content evolve and expand -- search remains the quickest, simplest way to navigate most information inquiries on the web and is your best means to introduce yourself to new "people".

The 2011 Web Analytics Review infographic also notes an overall drop in Pages per Visit, Time on Site and Referrals from other sites. As people's attention continues to splinter and referrals from other sources drop, search becomes an even more attractive option to reach folks short on time, but hungry for information.

 

Filed under  //   acquisition   analytics   google analytics   infographic   kissmetrics   media   referrals   seo  


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What Is The Best Day to Publish Content?

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It's a good question, "What is the best day to publish content?"

It depends on your content, target audience and approach ... basically your digital strategy [if you don't have one, check out this post on building a web measurement model].

WHAT ARE YOU LOOKING FOR?

Let's assume you're a media site that generates 20% to 30% of your traffic from search and another 10% to 20% from social. That's a pretty good chunk of your audience acquisition that depends on others (ie. Google, Facebook, Twitter etc.)

So what if you could obtain greater exposure by analyzing what days generate the most referrals? Good start huh, because if you average 50 FB referrals on Mon., 62 on Tue., 64 on Wed., 48 on Thu., 52 on Fri, 22 on Sat. and 18 on Sun. -- that tells you something right?

It does, but not entirely.

To get a clear picture, you have to factor in how many pieces of content you're pushing out on those days. If you're publishing 95 stories on weekdays and 32 stories on weekends, that's significant. Therefore you want to know the referrals-per-story.

WHERE’S THE OPPORTUNITY?

Dan Zarella published a study on the ideal time to submit blog posts that states the ideal Twitter retweet sweet spot is Friday @ 4p ET.  He also claims that Facebook sharing is highest @ 9a ET and spikes significantly on Saturday.

This confirms data I've seen that stories published on Saturday generate approximately 60% more Facebook and Google referrals per story than those published during the week. Sunday stories show @ 25% more Facebook and 40% more Google referrals per story. The problem is that these spikes are often masked by the total number of referrals which are typically lower on the weekends.

HOW TO MEASURE REFERRALS PER STORY?

Your results may vary, so you should review your own metrics and build this formula. The trick is to compile total number of stories published for the year and break them down by day. In Excel you can apply a formula =WEEKDAY(A1) [A1 is your first date] to convert that date to a simple day of the week. Then you can apply a filter by clicking the header of the Day of the Week column you just created, click Data Tab and Filter button. That will allow to group your yearly data by all the Mondays, Tuesdays, etc. If that sounds confusing, read this post on using Excel's WEEKDAY function.

Once you have the year's stories published and referrals broken down by day of the week, you can build your weekday referral rate. Repeat for each day, and repeat for each source (Google, Twitter, Facebook or any other key referral source.)

(Monday Facebook Referrals / Monday Stories Published = [Monday Facebook referrals per story])

OPPORTUNITY FOR ACTION

The takeaway here is not, "don't publish on weekdays", but that there is a greater opportunity to be shared and ranked on the weekends, Saturday in particular. And content published that is geared towards a Facebook morning audience or Google topics could do significantly better during this time frame. It’s not a simple task, but it’s not rocket science either and worth the time, especially if you can generate more audience with no real extra work – just a smarter choice of publish times and content topics.

Filed under  //   Twitter   analytics   bing   content strategy   excel   facebook   google   media   referrals   seo   strategy   web measurement model  


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How Can Media Optimize Content Better, Faster?

Most media groups, by now, understand how important the use of keywords, title tags, bread crumbs, topic clusters are to exposing their content to the widest possible audience. 

But as with most good ideas, knowing what to do and executing it are two very different things.

That’s because identifying the proper keyword terms to target, selecting the proper category [which drive your bread crumbs], linking to content that’s directly related to your new story can be time-consuming and labor intensive.

Anyone who works in media can tell you – Content may be king, but speed to market is often the Judge.  That’s why when it comes to properly optimizing a story vs. getting it out – the keywords, tags and links can be left on the cutting room floor.

But there is help. New tools and APIs are emerging that leverage natural language processing that automates not just a keyword search, but a true understanding of what that content is about. TextWise is one such company offering APIs that provide automated content analysis that can return the story’s appropriate category, metadata, title tag, topic tags as well as match it to other relevant content.  Plus the API calls are free to a point, @ 20K per day, and can be purchased beyond that level.

If you’re not API-savvy, there’s a widget for Similarity Search that’s plug-and-play, as well as a WordPress plug-in.

With tools like these, content creators can start to move from the good ideas that live on the “if I have time” list, to a process that executes good ideas every time.

Filed under  //   TextWise   media   natural language processing   seo  


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10 Examples of What Analytics Success Looks Like?

Read a great post this morning which I’ll reference in a moment that speaks to the reason data-rich companies are still not flourishing with this information.  It [data] is available in many tempting flavors – free, paid, borrowed, mobile, real-time, visualized, raw, aggregated, curated and so on.  But why then is not magically ringing the cash register?

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How do I know if all that data is even making a difference? In other words, what are the metrics for my metrics?

“Huh?” you say.

To put it more clearly, how do I measure my analytics efforts themselves. What signs do I look for that my data-driven strategy is making an impact?

What does success look like?

Well, I’d say the golden Holy Grail conversion goal is … are you ready for it … here it comes … “action.”

Action -- could come in different shapes and forms and may not register on a monthly report but it’s prompted by insights, information from data analysis [notice I didn’t say data gathering]. And you must recognize it in all its forms so you can strive for it and then celebrate it when it occurs.

And it could look like any of these:

1.       You discover all your site pages are not tagged properly in comScore and correct it

2.       You discover a competitor is increasing market share in a new vertical, and greenlight a beta test in that same vertical

3.       You discover the bios page on your site generates 22% of your visits and expand, promote and elevate that section at the expense of under-performing content

4.       You discover more people are entering your site from your story level page than your home page and start A/B testing to reduce the bounce rate of your story level pages.

5.       You discover 20% of labor resources are spent on a site section that generates 10% of your visits but no revenue, no conversions, no repeat visits and simply kill it.

6.       You discover that your peak audience arrives between 10a-2p and shift the schedules of your web staff to produce more from 7a-10a.

7.       You discover that users to your home and garden section click on ads 3x more often than any other section of your site and notify sales.

8.       You discover referral visits from Google spend twice as much time on site as visitors from Drudge and Twitter and review/rewrite all the page titles on site to increase search referrals.

9.       You discover referrals from a related site convert at a higher rate than any other visit and set up a meeting to partner with that site.

10.   Or, you gather your execs, stakeholders, clients into a single room and ask, “What is the one most important action a visitor to our site can perform and how does it drive our business?” and you don’t leave the room until you agree on it. That’s your No.1 priority … and that’s where you measure intently … analyze relentlessly … and act boldly.

Now back to that post, Bryan Eisenberg’sData Rich, Optimization Poor” drives home the same thought – data, and even analysis without action – is lip service.

“There's no profit from having a web analytics report; you make money from making changes and experimenting based on the insights available from the data. In order to do web analytics correctly, it needs to generate a to-do list for you.” 

Amen, brother. Action is where it’s at.

 

Filed under  //   Best Practice   action items   analytics   bryan eisenberg   clickz   comscore   google   media   seo  


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Open Analytics an Eye Opener

Talk about actionable analytics, not only did SEOMoz make a bold move by displaying post-by-post analytics for the author, but to the general public. Their Open Analytics uses Google Analytics' API to pull it off.  In so doing, the SEOMoz team gives a glimpse of the increasing value of analytics that go beyond Excel charts and all the way to the end user. Nicely done.

 

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Filed under  //   SEOmoz   analytics   api   google analytics   open analytics   seo  


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Bin Laden Coverage: Nuggets, Segments, Jokes

Now that we have feasted on healthy portions of Osama Bin Laden news for more than a week. What did we learn about coverage of a worldwide event like that?  Two compelling columns point to a strategy and a trend of how our appetite for the various flavors of news can be measured.

First is Danny Sullivan’s insightful piece that touched on the “nuggeting of news” and how blogs and some mainstream media pursued the story in bite-size pieces and were rewarded by Google with more frequent and higher SERP positions. Is it an overt chase for pageviews? Absolutely. Is it a devious new blogger tactic? Hardly, it’s been a media mainstay since the telegraph.

“It was effectively doing what news organizations and wire services have long done, a “write though,” constant updates to a story. Chasing pageviews too? Maybe. But also part of what is native to some news organizations.”

– Danny Sullivan

The second piece, the Pew Research Center's analysis of Bin Laden coverage, was even more interesting and referred to a study that focused on which story angles garnered the most coverage and where those angles were more prevalent.  What was the No. 1 theme on Twitter, Facebook? Humor, followed closely by conspiracy theories and hoaxes.  

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Filed under  //   Bin Laden   Twitter   facebook   google   media   news nuggeting   seo  


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NY Times Leaves 5 Holes in Paywall

Ny_times_subscription_loophole

Just received an e-mail from New York Times Publisher Arthur Sulzberger [yes, we go way back … all the way to the time I registered for his site] detailing the specifics of nytimes.com’s paywall strategy.  What’s interesting to note is that this a toe-in-the-water approach to paid subscriptions because there are no less than five ways to read content without paying.

Granted if you read The Times from cover to cover, you will be forced to subscribe to the print or digital edition, but a wealth of content will still be available to the general public and through search with a fairly generous viewing limit.

Filed under  //   Arthur Sulzberger   media   nytimes.com   paywall   seo  


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Demand Media Escapes Google's Content-Farm Update

Algo-update-ehow

The early big-name losers from Google’s recent anti-content-farm search update are out. It has affected some common names who regularly top SERPs for popular queries, according to an index published by Sistrix.com

Those include Mahalo, Associated Content, ezinearticles.com and examiner.com.  In addition, a wsj.com report indicates that traditional media outlets like LinkedIn.com, Facebook.com and the news sites of Time, Fox News and the New York Daily News rose. Also, retailer sites such as Wal-Mart, Target, and eBay rode the search modification wave.

What’s interesting to note is Google does make a distinction between what it considers to be higher-quality content farms like Demand Media, as Sistrix’s chart shows, they were positively affected by the change.

Filed under  //   Demand Media   content farm   google   media   seo  


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What My Editorial Calendar Was Missing

Seo-calendar-timing

Credit: Etan J. Tal / Wikipedia

My college buddy Deris Bagli had a cheesy joke that went something like this ... "Comedy, it's all in the ... ... ... timing."

Well content calendars and SEO are much the same way. After reading Michael Gray's post "Creating and Using an SEO Editorial Calendar" I was patting myself on the back as he checked of the must-dos.

  1. Consult Google Insight to ID search trends and timing ... check
  2. Target historically searched terms, rising terms ... check
  3. Recycle last year's content when possible ... check
  4. Get it out there 30 to 45 days before the event ... che ... what [insert record-scratching sound]?

From an SEO perspective you need to get that content live weeks in advance and link to it from your well-crawled pages (home page, etc.), expose them to your social outlets and hopefully build some links in advance of the event.

Well, 3 out of 4’s not bad, but now I know better and so do you.

 

Filed under  //   Best Practice   editorial calendar   media   michael gray   seo  


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