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Those Who Get It ... And Those Who Will

When I first started in new media (DallasNews.com, circa 2000), a friend of mine, Mike McAllister, described his belief that there were two kinds of media people, "those who get it, and those who don't."

pay wall
http://www.flickr.com/photos/zooboing/ / CC BY 2.0

Well after reading more about the various pay-wall strategies out there for online media, I would like to offer my own version. There are "those who who get it, and those who soon will."

Enter Gary Pruitt, chief executive with McClatchy Co., he explained to analysts that "we tend to believe that the overwhelming model will be a free, ad-supported model." And to back that up, he reported his company's online ad revenue rose 15 percent in the fourth quarter and accounted for nearly 16 percent of total ad revenue, up 5 percent since last year.

Contrast that with Newsday, which moved its content behind a paywall in October of 2009. About 3 months later, they've sold 35 online subscriptions according to The New York Observer.

Newsday's response?

“Internal research shows that Newsday’s Web site is an extremely popular new benefit to hundreds of thousands of Long Island Cablevision households." Translation: Subscribers who don't pay

"Given the number of households in our market that have access to Newsday’s Web site as a result of other subscriptions, it is no surprise that a relatively modest number have chosen the pay option.” Translation: Yeah, we're not surprised 35 people subscribed, we're shocked. Maybe we should rethink this paywall thing.

There should be room for pay content when positioned smartly with additional services or more convenient delivery methods or micro payments, but throwing up the blanket pay wall seems short-sighted at best. For now, Newsday is sticking by the fact that 35 subscribers is no problem, but it's hard to imagine the exec who pitched the pay wall using a slide of subscriber projections in the double digits in the presentation.

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Comments (2)

Feb 03, 2010
Jon Clenman said...
Nice blog, Jim. Here's what perplexes me. Facebook has 350 million registered users and now that they've decided privacy is for losers they have dramatically expanded their inventory of ad real-estate. Add to that Myspace and all the other social media sites that generate billions of pages of inventory and you have to wonder why advertisers should pay a premium CPM for placement on king-content sites. And if they refuse, how low will CPMs get?
Feb 04, 2010
Jim Thompson said...
To me, the display ad is not the way to connect advertisers to those audiences -- they have the eyeballs, and if they can slice and dice them into categories that advertisers care about -- the next step is creating ways to engage those audiences with content that leads them to a conversion that advertisers care about -- registering for a newsletter, subscribing to a product alert, forwarding it to a friend, requesting more information, attending a free webinar about the product or service, etc. It's got to be more subtle than click a display ad and land on my web site -- they need to offer something of value to the user that prompts them to the conversion advertisers want.

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